This website uses cookies to function correctly.
You may delete cookies at any time but doing so may result in some parts of the site not working correctly.

Complaints

We make every effort to give the best service possible to everyone who attends our practice.

However, we are aware that things can go wrong resulting in a patient feeling that they have a genuine cause for complaint. If this is so, we would wish for the matter to be settled as quickly, and as amicably, as possible.

To pursue a complaint please write to the practice manager expressing your concerns and she will try to deal with them appropriately. Further written information is available regarding the complaints procedure from reception.

NHS ScotlandThis site is brought to you by My Surgery Website